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Privacy Policy – Efficient Taxi

Effective Date: April 16, 2025
Jurisdiction: New York, United States

1. Introduction

Efficient Taxi, operated by Mehervi Group Inc. (“Company,” “we,” “our,” or “us”), is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website, booking system, or services.

By accessing our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Payment details
• Special instructions related to bookings

Non-Personal Information

• IP address
• Browser type and device information
• Cookies and usage data
• Analytics data (e.g., website behavior)

3. How We Use Your Information

We use your information to:

• Process and manage bookings
• Communicate ride updates and confirmations
• Provide customer support
• Process payments securely
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (if you opt in)

4. SMS, Call & Communication Consent (IMPORTANT)

By providing your phone number and checking the opt-in box, you expressly consent to receive communications from Efficient Taxi, including:

• SMS/text messages
• Phone calls
• Booking confirmations and updates
• Driver coordination messages
• Customer support notifications
• Promotional messages (only if you opt-in)

These communications may be sent using automated systems, including platforms such as Twilio.

Message Frequency

Message frequency may vary based on your bookings and interactions.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

Opt-Out

You may opt out of SMS communications at any time by:

• Replying STOP to any message
• Contacting our support team

Once you opt out, you will no longer receive SMS messages from us, except where required to complete an active transaction or as required by law.

Help

Reply HELP for assistance or contact us directly.

Consent Condition

Consent to receive messages is not a condition of purchase.

5. Sharing and Disclosure of Information

We may share your information with:

• Payment processors
• Technology and hosting providers
• Analytics providers
• Drivers (only as necessary to complete your ride)
• Legal authorities when required

We do not sell or rent your personal data.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement industry-standard security measures, including:

• SSL encryption
• Secure payment processing
• Restricted access to sensitive data

While we strive to protect your data, no system is completely secure.

7. Data Retention

We retain your data:

• As long as necessary to provide services
• To comply with legal and financial obligations

Data is securely deleted or anonymized when no longer needed.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website performance
• Store preferences

You may disable cookies in your browser settings.

9. Your Rights (GDPR & International Users)

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

10. California Privacy Rights (CCPA)

California residents may:

• Request details of collected data
• Request deletion of personal data
• Request information about data usage

We do not sell personal data.

11. International Data Transfers

Your data may be processed in the United States.

By using our services from outside the U.S., you consent to this transfer in accordance with applicable laws.

12. Children’s Privacy

Our services are not intended for individuals under 16.

We do not knowingly collect data from minors. If discovered, such data will be deleted.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies before sharing data.

14. User Responsibilities

You agree to:

• Provide accurate and current information
• Protect your personal and payment details
• Notify us of any unauthorized use

15. Marketing Communications

If you opt in, we may send:

• Promotions and offers
• Service updates
• Travel-related information

You can unsubscribe at any time using the link provided or by contacting us.

16. Data Breach Notification

In the event of a data breach, we will notify affected users in accordance with applicable laws and timelines.

17. Legal Compliance

We comply with:

• U.S. federal and state laws
• GDPR (for EU users)
• CCPA (for California residents)
• Other applicable regulations

18. Governing Law

This Privacy Policy is governed by the laws of the State of New York, United States.

19. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

20. Contact Information

Mehervi Group Inc. (Efficient Taxi)
44 5th Street,
Valley Stream, NY 11580

📧 Email: info@efficient.taxi
📞 Phone: +1 (347) 264-8455
🌐 Website: https://www.efficient.taxi